Why should all businesses be ADA compliant?

Not to mention revenue loss, all businesses are required to comply with The Americans with Disabilities Act (ADA) since 1990. ADA is the national civil rights legislation adopted to prohibit discrimination against people with disabilities. Title III of the ADA prohibits discrimination on the basis of disability that would prevent persons from having full and equal use and access to community businesses, such as restaurants, hotels, theaters, golf courses, shopping centers, grocery stores, professional offices, etc. The law mandates that businesses:

  • Remove architectural barriers in facilities when "readily achievable", meaning easily carried out without much difficulty or expense.
  • Make reasonable modifications in policies, practices, and procedures, to ensure equal access to individuals with disabilities.
  • Provide aids and services to ensure effective communication with people who have sensory disabilities (visual, hearing).